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I have very complicated windows. They are oversized,  triangular,  and located in places where it is difficult to fit a ladder. And of course they are so high, any window treatment would need to be operated by a remote. Over the past two years,  more than 5 companies have come to look at them and they all said "it can't be done". Some didn't have the right shapes,. Some said even if they had the right products,  the install was too complicated. However, Alex, from Marcie's Window Fashions, likes a challenge. She said she could do it and she gave me a quote. Still, I was skeptical.  How could every other shop (including other Hunter Douglas dealers) say it was impossible and yet Alex was prepared to quote me a fair price? I took the chance because I hated the light pouring through my bedroom windows even at night.

Yesterday Don the installer came, and installed my fabulous new shades. They are beautiful,  motorized with solar chargers (so I don't need a 16 ft ladder to charge the batteries myself), quiet, and completely block the light that was so bothersome before. And they cleaned up after themselves leaving no mess.  As if all that wasn't reason enough to be thrilled, both Alex and Don were a real pleasure to work with. Alex was super responsive through out the whole process. She answered all my questions and kept me updated along the way. I couldn't be more grateful!

- Carla Frank